We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping address
- Order and transaction details related to your purchases
- Account information when you create a customer account
- Technical data such as IP address, browser type, and device information for security and analytics purposes
We collect only the information necessary to process orders and improve our services.
How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing deliveries and customer support
- Communicating order updates and service-related notifications
- Improving website functionality and user experience
- Preventing fraud, misuse, and unauthorized access
We do not sell, rent, or trade your personal data to third parties.
Payment Information
All online payments are processed through trusted third-party payment gateways such as Razorpay or other authorized providers.
- We do not store your card, UPI, or banking details on our servers
- Payment security is handled entirely by the respective payment gateway
For Cash on Delivery orders, only necessary delivery and contact details are collected.
Data Storage & Security
We take appropriate technical and administrative measures to protect your personal information, including:
- Secure servers and encrypted connections (HTTPS)
- Restricted access to customer data
- Regular monitoring for unauthorized activity
While we take strong precautions, no online platform can guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze traffic and usage patterns
You may choose to disable cookies through your browser settings; however, some features may not function properly.
Account Information
When you create an account on our website:
- Your login credentials are stored in encrypted form
- You are responsible for maintaining the confidentiality of your account
- You may reset your password at any time using the “Forgot Password” option
Sharing of Information
We may share limited information only with:
- Delivery partners for order fulfillment
- Payment gateways for transaction processing
- Legal authorities if required by law
Such sharing is strictly limited to what is necessary for service delivery.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account, subject to legal and operational requirements
To exercise these rights, please contact us through the details provided on our website.
Thank you for choosing us. We value your trust and are committed to serving you with transparency, fairness, and reliability. Your satisfaction is always our priority, and we are here to support you at every step of your journey with us.